Archive: December, 2007

This year Computer Merchants attended the Interaction Conference in Melbourne. Interaction is the largest annual gathering of IBM solution providers for IBM Servers in Australia and New Zealand, and an invaluable educational event for IBM users. They are exposed to all of the latest IBM solutions, and the impact they can have on business today. Best [...]

Here at Computer Merchants, our approach in assisting customers to connect their “green screen” legacy systems onto Internet sites, extending their functionality through rich portal and web-based interfaces has lead us to team up with a company called Eos Solutions. Eos offers solutions and services for Lotus Notes and Domino, IBM Web Content Management, IBM [...]

At Computer Merchants, we’re able to help customers get the performance they need and save money by buying refurbished Mainframe systems instead of buying new units. Success Story  One customer recently needed to move a Mainframe workload from unsupported hardware to a new system, but the price of a new Mainframe server made this prohibitive. [...]

IBM has announced their new “PROJECT BIG GREEN“. IBM will be redirecting $1 billion per year across its businesses, mobilising the company’s resources to dramatically increase the level of energy efficiency in IT. This was established after IBM observed that businesses are beginning to face real challenges with regard to energy consumption and costs. A [...]

Hi everyone, how did you find Interaction this year? A little different I hope! I have to say it was great to meet so many of you that I hadn’t met before. And I was very pleased that the whole conference went off without a hitch – as it normally does – but you are [...]

Can you help us with sourcing Sun hardware? We are currently looking to replenish stock that has been moving out of the warehouse over the last 6 months. While it’s great that we’ve moved so much Sun stock and managed to keep many of you happy we’ve now found that our current stock is low. [...]

So many businesses today are running a range of machines across different vendors We have found that many of you, for various reasons, are using a combination of vendors. To be as helpful as we can, we’d like to make sure that we can supply all of the equipment you need regardless of who manufactures [...]

What Superior Customer Service Means to Computer Merchants Word of mouth referral is the most effective form of promotion. It costs nothing and carries a lot of credibility as it is based on personal experience. At Computer Merchants, we believe that satisfied customers not only tend to return to buy again from us, but are also likely to talk positively [...]

Here in the production department of Computer Merchants, the condition of products being distributed to you is of the utmost importance to us. In fact, we guarantee our goods get to you safely, efficiently and on time. We are about to trial “Instapak Quick RT Packaging“, made by Sealed Air, which employs recyclable, cushioned material [...]

12 Days of living on the open road with friendships developing and the great Australian landscape…I want to first say a big thanks to all you guys who called, emailed and donated to Amazon Heart and no, I didn’t get to keep the motor bike, but I got a Harley Davidson Leather jacket. What a [...]

Earlier this year, IBM debuted new LTO 4 hardware These units incorporate the latest generation of advanced Linear Tape-OpenTM (LTO) technology, and are suited for handling the backup, save and restore, and archival data storage needs of a wide range of small systems as single drives. Or when configured into libraries, LTO 4 can handle [...]

Pricing does NOT include the following: GST Delivery Installation Plain English Terms and Conditions Apply. Subject to prior sale. Call us on 1800 777 111 and quote “Sun Specials” for more information on the following items. Sun – Entry Server 445-EHZ2C1-04CB Sun Fire V445 2*1.593 CPU 4GB Ram 2x73GB $14,570 + GST Sun – Midrange  [...]

Pricing does NOT include the following: GST Delivery Installation Plain English Terms and Conditions Apply. Subject to prior sale. Call us on 1800 777 111 and quote “IBM Specials” for more information on the following items. IBM Disk Arrays Fiber #1722-60U FASTT600 TURBO + 5 x 146GB FC DISK $12,365 IBM Processors #5221 6 way [...]

Many organisations use technology leasing as a way to conserve capital Technology can be expensive and typically competes for capital funding with other investment or expenditure opportunities. Due to its inherent flexibility, leasing offers innovative ways to acquire IT equipment that can reduce much of the risk and uncertainty in purchasing new technology and increase [...]

A little while ago we realised, from our customer feedback forms, that many companies were stuck with older generation System p hardware. This was mostly due to cost of upgrade and migration issues. These systems also had high maintenance costs due to the hardware age – in fact, maintenance was ranging between $10k – $50k [...]

The IBM BladeCenter S is a new, completely integrated server infrastructure platform with a high degree of flexibility, scalability and manageability. It’s ideal for small and medium sized businesses, or for branch offices of bigger companies.It offers a powerful, yet simple IT infrastructure. You simply plug the BladeCenter S into the standard office outlet, and [...]

From all of us here at Computer Merchants, to all of you, our customers, suppliers, colleagues, and friends, we’d like to wish you a very Merry Christmas and a Happy and Prosperous New Year. And please, be careful on the roads these holidays.

Did you know that Computer Merchants can courier equipment anywhere in the world? All Computer Merchants customer service staff are highly skilled and experienced in the procedures and paperwork involved in shipping goods overseas. This means that Computer Merchants is a “one stop shop” and you don’t need to worry about liaising with freight companies [...]

Passwords are one of those things that are so easy to forget or misplace. But it’s really important you let us know your relevant passwords when we are buying equipment from you. Cautionary Tale Recently we purchased several IBM 2109 switches that customers were upgrading from (both F and S models). Some of the switches had [...]

Reliable service We deliver our products and services on time and as requested. Accountability Computer Merchants take full responsibility for providing high quality products and services, and always endeavour to honour our guarantees and warranties. Efficiency We deliver our products and service with minimal hassle to our customers. Assurance At Computer Merchants, we create customer [...]

Pricing does NOT include the following: GST Delivery Installation Plain English Terms and Conditions Apply. Subject to prior sale. Call us on 1800 777 111 and quote “IBM Specials” for more information on the following items. New From IBM IBM 9407/515 3GB Memory 240GB Disk 35 User Licence/ DVD Rom/ 2 Line Wan/ Raid & [...]

Cheers to Computer Merchants for being a Finalist at the Recent ARN IT Industry Awards! On September 26, 2007 we attended the first ever ARN IT awards at Doltone House in Sydney’s Jones Bay Wharf. It was a huge event and it was great to hear about some impressive directions for the future of the [...]

Dear Margaret, I really don’t know… the old grapevine just simply isn’t working like it used to! There was once a time where I could rely on the lovely Katherine Burns (Kb) to keep me informed of all the goings on in the district. You know, she would actually keep notes of any worthwhile news [...]

Cables – what’s in the box? Having the right cables shipped with your order is an obsession for us. I think we’d all agree it’s the difference between a hassle free customer experience and a headache. That’s why at Computer Merchants, it’s a point of pride that we guarantee your product arrives with the correct [...]

Previously, we’ve talked about the IBM Jumpstart program. We received a great response regarding the FREE System-i half day course and the more in depth three day course. Well, in addition to the Jumpstart courses, IBM Education has introduced customised training for whatever your company’s IT department requires. These come in the form of education packs, [...]

The Directors of Computer Merchants invite our staff to nominate each year which charities they would like to support. So far this year Computer Merchants have supported the following charities: Breast Cancer Association Motor Neurone Association PCYC (Police Citizens Youth Clubs) Juvenile Diabetes Association

The two most powerful words you can say – “Thank You”  We invited our customers for lunch at the Imperial Peking Harbourside in Sydney and the Willows Restaurant in Melbourne. What great venues to catch up with our customers and enjoy a drink and sensational food and talk about the year in review and have [...]

Success Story We recently had an email from a very happy customer who had bought a new IBM System i model 525 from us to replace his AS/400 model 720. Here’s an edit of what came through: Good afternoon Norm and Warwick, Well you have sold me a dud!!!!!! Now that I’ve got your attention… [...]

As you know, many organisations have legacy software systems which have run their business successfully for years. They have a large investment in the software, and it would be difficult and costly to replace. But at Computer Merchants, we work with a great team at a company called ComActivity. These guys can upgrade your legacy [...]