From the start, Computer Merchants has evolved systems and processes that are based on clearly defined rules to ensure our customers can depend on absolutely consistent outcomes. We use customer feedback to continually improve our systems, so that our service is a direct result of listening to the needs of our clients over time. By doing this, our people are able to offer unfailingly high standards of service so that customer expectations are met, time and time again.
Our systems also provide an exceptional reporting resource for customers. In minutes, for example, we can provide details of all purchases, projects, equipment and serial numbers. This makes it very easy to keep track of IT assets as well as to make well-supported maintenance and end-of-life decisions.