Toll Free New Zealand 09 307 0520 — Freecall Australia 1800 777 111     

10 Step Process

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Here’s our Coordination PlanĀ for a relatively simple installation:

  1. Confirm your order details with our salesperson.
  2. Confirm details with you: installation address, installation date, your maintenance plan, your equipment specifications.
  3. Locate the most suitable machine for you.
  4. Professionally test, clean and pack all “Customer Set Up” equipment.
  5. Arrange for the professional transport of your equipment.
  6. Confirm the arrival of the equipment.
  7. Arrange for an engineer to install your equipment.
  8. Arrange for the engineer to inspect your equipment for the Maintenance Agreement.
  9. Confirm with you and the engineer that the equipment is working correctly.
  10. Upon successful installation, send you an invoice.
Computer Merchants

Australia
1800 777 111

New Zealand
09 307 0520

Caterpillar Elphinstone Pty Ltd
Computer Merchants have always shown excellent product knowledge and have provided superior customer service and product support. Their level of service is the same regardless of the size of the...
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