Recent Articles

The case for IT transformation – and how to survive it

7 Oct 2015

Think back to the fashions of the eighties. Huge hair, acid wash denim, lace gloves … and that was just the blokes. It worked at the time, but you wouldn’t want to wear it to the office today. Times change.

It’s like that in business as well. What worked reliably a few years back might not now.

Business Resiliency – How IT can survive the worst

1 Oct 2015

Resiliency (noun) Able to recover quickly from misfortune; able to return to original form after being bent, compressed, or stretched out of shape.

Australian businesses have more reason than many of our overseas counterparts to be preoccupied with disaster recovery. After all, we do get more than our share of floods, bushfires and cyclones. In spite of being the country where hailstones are the size of tennis balls and forty degree days are merely described as ‘a bit warm’, most of the biggest risk factors are in fact human-related. 

An Overview of our IBM System z Capabilities

30 Sep 2015

Here at Computer Merchants we’ve evolved substantially over time and we continue to expand the range of solutions we offer.

Listed below are the capabilities we have around IBM System z:

Positive change: the down low on IT transformation

31 Aug 2015

You might have heard the words IT transformation bandied around a bit recently, but what is it all about? IT transformation means different things to different people, so it is little wonder that it can be hard to get to grips with the concept. At Computer Merchants, we’re in the fortunate position of seeing the world in terms of outcomes, rather than a vested interest in one technology or another. This means we can remove the filter and help our customers to clarity.

Backup for Your Enterprise Computing Equipment

28 Aug 2015

Over the years, considering the importance of Enterprise Computing, Computer Merchants has been keeping close attention on providing total solutions from systems and servers, storage, point of sales devices to networking devices. These devices are used to process, store and calculate a large amount of data...

September 2015 Specials

28 Aug 2015

New Specials - Lenovo 6411/2B2: Lenovo Storage S2200 LFF Chassis Dual SAS Controller, Lenovo 6x Storage 3.5” 2TB 7.2K, Lenovo 4x External Mini SAS HD 8644 2m Cable...

Reasons to virtualise with HDS Storage

28 Aug 2015

By consolidating storage through virtualisation, administrators can rapidly reduce the clutter of disparate or stranded systems and simplify the storage infrastructure. When data storage infrastructure is unified with a single management interface, IT can take advantage of higher-level features to enhance efficiency. Unified storage enables organisations to deliver a shared stored services model for multiple applications across the SAN for increased storage utilisation, flexible scalability, improved performance and data availability.

Upgrading from V6R1 – Why you should

26 Aug 2015

IBM’s V6R1 operating system has been one of the longest available OS versions for the System i in its history, being made generally available on March 21 in 2008. Just getting to V6R1 was not an easy task. It was often referred to as the biggest upgrade in OS400 history since the leap from CISC to RISC. 

Tired of getting the same old support

26 Aug 2015

We have all dealt with the emotions of getting hardware fixed that has broken down. The headache that comes with calling vendors to log a support case and spending hours and hours chasing it up and waiting for the engineer to call back to advise the spare part is days away.

Australian Analytics User Group

25 Aug 2015

With the rise and rise of Analytics for both large and small enterprises, the question about how to maximise its implementation and also make effective use of business intelligence systems is often asked but not answered.

All good businesses collect information, whether on their profitability, productivity or performance. And great businesses go further, analysing what they’ve collected in real-time.

How Data Center Infrastructure Management (DCIM) software provides business value

25 Aug 2015

As most organisations grow ever more reliant on digital services it is becoming increasingly important to protect the IT infrastructure used to deliver these services. One key area of risk is around the physical integrity of IT infrastructure. Power interruptions, cooling failures, damage caused by dust or vibration and theft of equipment result in extended outages with a high level of impact on the business.

Need to move your IT equipment?

24 Aug 2015

For a variety of reasons there are always some of you needing to move premises or move your IT equipment from one location to another. It could be a change of head office due to a lease expiry, a re-purposing of the building or maybe you’ve outgrown your current premises. Or perhaps you’re facing a significant investment to refurbish your computer room facility and it makes sense to move your equipment to an offsite data centre instead.

Data Availability lies at the Heart of Health

24 Aug 2015

Data is the life blood that flows through societies now. Everything has a digital presence and has the capability to be monitored and analysed. At Veeam, we see the tip of the digital iceberg in terms of the difference data makes to every body’s health. Signs of that iceberg are already well above the waterline. Wearable technology and the Internet of Things (IoT) have the power to revolutionise how we think of our well-being. As we embrace wearable technology, the availability of that data has become more important now than ever.

Why green doesn’t have to mean expensive

20 Jul 2015

Whether it is to meet reporting requirements, or a part of a social responsibility program, more businesses than ever are keen to reduce their environmental footprint. The IT department has a big role to play – and the good news is, going green doesn’t have to be a costly exercise.

Confession Time – What you really should tell your technology partner before signing a purchase order

30 Jun 2015

There is a lot written about successful IT projects, about the amazing feats of implementation and problem-free roll outs, but it is often the time before you even place a purchase order that decides how well you will achieve your goals.

Not just a flash in the pan – why flash storage is here to stay

29 Jun 2015

Keeping the datacentre running smoothly is a tricky enough balance at the best of times. As some exciting new applications emerge, the demands on infrastructure increase. Under that extra pressure...

The story of a project, step by step

22 Jun 2015

When you embark on an IT project, no matter how large or how small, you are likely to encounter a number of people along the way. Of course, not all technology partners work the same way, but here are a few people you may meet...

Rolling out the welcome mat - why customer service makes a difference

16 Jun 2015

One of the things that really pleases us at Computer Merchants is when our customers return to us, time and again – and they recommend us to their peers. That is when we know we are getting it right. Conversely, though, it is perhaps even more important to us to know when we can do something better. It is listening carefully that helps us to continually improve our customers’ experiences.

Perfectly At Home: Deciding the best location for your workloads

9 Jun 2015

As the cloud trend has now become mainstream, we are seeing many businesses grapple with which style of cloud is right for them. Whether you’re moving to cloud as part of a financial strategy, or for very rapid scaling, or a myriad of other reasons, there are some significant considerations that will give you a smoother ride.

Dollars and Sense

2 Jun 2015

It’s that time of year again. With the federal budget handed down, and Australians urged to ‘have a go’, the thoughts of business managers are turned to their own budgets. So what...

The 5 Datacentre Trends Every IT Manager Should Be Watching

27 May 2015

Chances are, if you’re running a data centre, yours is one of the fastest paced jobs in your entire organisation. Still, you wouldn’t be in IT if you didn’t cope well with change,...

What does 1 hour of downtime cost your business?

26 May 2015

24/7/365 network uptime - Today, protecting your business network is more critical than ever. APC by Schneider Electric Smart-UPS On-Line uninterruptible power supplies eliminate costly downtime by providing reliable, network-grade power over a wide range of utility conditions. They keep employees connected to business-critical applications whether they are in house, at a co-location facility, or in the cloud.

NetApp SteelStore cloud integrated storage solves backup and recovery headaches

26 May 2015

Is your current backup and recovery solution today too slow, too expensive or too risky? Between missed backup windows and expensive solutions that take way too much employee time to manage, many of your peers are realising that their current backup and recovery strategies can’t keep pace.

Check out our smooth moves...

26 May 2015

Data Centre Relocation Services

Just because your data is moving, it doesn't mean your business has to come to a standstill. Computer Merchants are experts in reducing the risk and effort of relocating equipment into a data centre. Our team of project management and engineering staff have helped countless businesses...

Veeam Cloud Connect – Computer Merchants

25 May 2015

Everyone needs a place to store their backup’s offsite and recover quickly in the event of a disaster. But not everyone has a second site or the resources to implement an effective disaster recovery plan. Get your backups off site without the cost and complexity of managing an offsite infrastructure. Veeam® Cloud Connect...

How to buy a backup and DR solution your CFO will love with StorageCraft

25 May 2015

An organisation looking to upgrade its backup / retrieval / disaster recovery solution needs to consider the new technology from three angles: IT perspective, user perspective and Chief Finance...

Lenovo and VMware Partner to Enable the Last Mile in Your Virtualisation Journey

25 May 2015

A new paper from IDC highlights the Lenovo X6 and VMware solution to enable the last mile in client’s virtualisation journey. A few interesting quoted excerpts from the IDC paper:

Trends in x86 Servers: "Most enterprise customers are moving toward more general-purpose and often pre-integrated solutions based on blade and rack designs, such as the X6 platform. Systems in this category tend to incorporate in-rack network and onboard storage. Pre-integration makes these systems...

Welcome to Lenovo

25 May 2015

I’m Matt Codrington, Managing Director at Lenovo Australia and New Zealand. Having spent more than 15 years in the IT industry, it is always interesting to see how technology makers respond to the consumers’ changing needs. This commitment to change is a key reason I’m glad to be a part of Lenovo, one of the most innovative and adaptable technology companies in the world.

Business interruptions and operational failures: The costs might be higher than you think

22 May 2015

Business continuity is vital to business success; in today's interconnected world, virtually every aspect of a company's operations is vulnerable to disruption. Some continuity issues could...

Are you Consolidating your IT Suppliers?

22 May 2015

We are seeing a trend at the moment of businesses looking to reduce the number of IT providers they deal with. Busy schedules and tight budgets are some of the drivers behind this agenda for those responsible for IT procurement. Having a select number of trusted sources simplifies vendor management and builds confidence of having a positive...

June 2015 Specials

22 May 2015

New Specials - Lenovo 5463/C2M: Lenovo x3550 M5 Rack Server, Lenovo Xeon 6C E5-2620v3 85W 2.4GHz/1866MHz/15MB, Lenovo 2x 16GB (1x16GB – 2Rx4 – 1.2V) PC4-17000 15 2133MHz LP RDIMM, Lenovo 2x 300GB 10K 6Gbps SAS 2.5” G3hs HDD, Lenovo 1x Ultraslim 9.5mm SATA Multi-burner...

Put Yourself In The Driving Seat Of Your Datacentre - Sydney

22 May 2015

Sydney's technology movers and shakers came out in force last month to join us at the impressive Ferrari showroom. It was a pleasure to host the group and to welcome both our loyal long-term clients and new faces. If you were able to make it, thank you for putting aside the time.

Open your company up to new ways to innovate

20 May 2015

The secret to a successful business is no secret at all - it’s innovation. Across the globe, businesses are discovering that it takes more than just well-oiled Infrastructure to keep operations running smoothly. It’s those same businesses that are driving innovation...

Computer Merchants Capabilities

2 Mar 2015

Here at Computer Merchants we’ve evolved substantially over time and we continue to expand the range of solutions we offer. Computer Merchants began in 1979 as a broker of used IBM mid-range, mainframe and storage equipment. Enterprise computing has always been at the core of what we do. Used equipment remains part of our business and differentiates us from many of our competitors. 

Software Value Review

25 Feb 2015

Do you know the status of your IBM software licenses in 2015?

Are you compliant or risk exposed if an audit were to occur?

Are your licenses utilised for value or imposing unnecessary cost to your bottom line?

What is Hyperconvergence?

25 Feb 2015

Hyper-convergence: “A revolutionary and disruptive technology, which challenges traditional datacentre thinking. Hyper-convergence solves legacy datacentre complexities by de-duplicating, compressing and optimising all data at inception, globally, once and forever. 

Managed through a single vCentre console it delivers enterprise class capability on X86 infrastructure to achieve 3X TCO savings in virtualised environments."

March 2015 Specials

23 Feb 2015

New Specials - Lenovo 7914/C3M: Lenovo x3550 M4 Server, Lenovo Xeon 6C E5-2620v2 80W 2.1GHz/1600MHz/15MB, Lenovo 3x 8GB (1x8GB – 1Rx4 – 1.35V) PC3L-12800 Cl11 ECC DDR31600MHz LP RDIMM, Lenovo 2x 300GB 10K 6Gbps SAS 2.5” SFF G2hs HDD, Lenovo 1x Ultraslim Enhanced SATA Multi-burner = $3,400 + GST...

Palo Alto Networks – Background

23 Feb 2015

Palo Alto Networks has revolutionised the firewall industry by producing the very first true ‘next generation’ firewall technology back in 2007. Founder, Nir Zuk, was instrumental in the development of the stateful inspection classification engine during the mid-90’s, and then later founded the world’s first IPS company.  He also held the position of CTO for one of the world’s largest firewall companies, and has extensive heritage in this field of technology and that has attracted world class individuals with a strong ability to innovate and disrupt in the Network Security global market.

HP ElitePad 1000 Healthcare Tablet

23 Feb 2015

Durable, Antimicrobial and cleaned easily

Imagine equipping your healthcare organisation with the mobility needed to work more efficiently and enhance the patient experience. Make real-time decisions at your patients’ bedsides. Keep patient data confidential. And access the information you need from wherever you are. The HP ElitePad 1000 Healthcare Tablet supplies mobility and capability in a thin, light mobile solution designed specifically for clinical settings.

Cisco Meraki - The Complete Cloud Managed Networking Solution

23 Feb 2015

The Cisco Meraki product line includes wireless, switching, security, unified threat management and mobile device management, all centrally managed over the web. Built from the ground up for cloud management, Cisco's hardware, software, and cloud services are completely integrated, providing you with a visibly unique and intuitive networking experience.

Solutions for Rugged Environments

20 Feb 2015

ISO shipping containers offer a strong, secure and environmentally sound solution for housing a datacentre that can be easily transported globally and deployed in virtually any environment and application.

Schneider Electric’s containerised prefabricated modules are available as all-in-one units providing a self-contained, fully functional data centre as well as standalone power, cooling and IT modules that can be combined and customised upon request for large-scale deployments.

How MDM Makes IT Mobility’s Super Man

20 Feb 2015

Faster than a speeding bullet, mobile devices have infiltrated IT’s fortress of technology procurement solitude. Unlike most villains to IT, this is one with a noble pursuit. Users aren’t trying to overthrow IT’s sovereignty as part of some nefarious scheme; they are merely trying to get more work done with the technology they are most comfortable with. Bring Your Own Device (BYOD) offers untold potential for organisations, and IT can serve this new nirvana of productivity assuming they bring the right super powers to the battle. 

Put Yourself In The Driving Seat Of Your Datacentre - Brisbane

22 Dec 2014

Brisbane's technology movers and shakers came out in force last month to join us at the impressive Ferrari pop-up showroom. It was a pleasure to host the group and to welcome both our loyal long-term clients and new faces. Thank you for putting aside the time to be there.

Project Management: The Santa Effect

25 Nov 2014

One of the most frustrating reasons IT departments cite for major cost blowouts is not a matter of technology but of logistics. Having datacentre space paid for, infrastructure delivered and consultant time booked, it is discovered that one small but essential component has been overlooked or is missing in transit.

Cisco Networking Products are up to date; Is your Network Infrastructure?

20 Nov 2014

At the end of June 2014 Cisco was recognised by technology insight and research analyst, Gartner, as a leader in their Magic Quadrant for Wired and Wireless LAN Access Infrastructure. This is the third year in a row that Cisco has been recognised.

The NetApp E2700...

20 Nov 2014

The Challenge

Today the challenge for small businesses and remote and branch offices is to manage growing data requirements with minimal cost and maintenance. Consistent performance delivery is expected;

Did You Know

20 Nov 2014

Computer Merchants are a leading IBM Business Partner and together we can tailor a multi-vendor maintenance support solution for your business. Be it Hardware or Software, IBM is a leading maintenance provider in Australia over many platforms. 

IBM Enterprise Power 8 Systems Now Available

20 Nov 2014

Since IBM has now sold off its System x division to Lenovo, it has left more room to focus on the POWER and Mainframe brand of servers. IBM can target the Intel X86 Market with their Scale out Power Systems and continue to build market share over Oracle Sparc and HP Unix Systems.

December Specials

19 Nov 2014
New Specials IBM 2072/24C IBM V3700 SFF Dual Control IBM 12x 600GB 10K 2.5" HDD IBM 6x 1.5m SAS Cables IBM 3 years 24x7 Hardware Maintenance $12,150 + GST (RRP $22,645.71 + GST) ...

Top 4 things to consider when choosing racks for your IT equipment

19 Nov 2014

Where are you going to place the rack? To make the best decision for both today’s needs and future growth, the following tips can help ensure you choose the right solution for your environment.

A dedicated IT room? Or a mixed-use space, like a conference room?

Watchguard - Unified Threat Management

19 Nov 2014

When it comes to Unified Threat Management (UTM), there is no single vendor who can offer the best of every single security product. This is why Watchguard has chosen to partner with all the best of breed security products and bundle them within one device.

Analytics - The code to unlocking the intelligence of your business

19 Nov 2014

There are some buzz words floating around lately, like ‘Big Data’ and ‘Analytics’, and some 63% of organisations say that these concepts help to create a competitive advantage.

However, do you know what they actually mean or could do? All good businesses collect information, whether on their profitability, productivity or performance. Great businesses go further; they analyse what they’ve collected in real-time. 

Holiday Season

19 Nov 2014

Summer and the festive season are here again, with warm days, sunny beaches, cold ales and Santa. At Computer Merchants we know that our customers don't necessarily shut down, and things can be quite hectic during this period! So that our team can get away and have a break we will be closed on the Public Holidays with a skeleton staff over the weeks of Christmas and New Year’s.

Managed Services - What are they? What is in it for me?

18 Nov 2014

Essentially managed services let you offload IT operations to a service provider like Computer Merchants, allowing you to focus your efforts on those things that will increase your revenue and improve your core business profitability.

Are you beyond extended support? There's still help.

17 Nov 2014

If you are still running V5R3 on your IBM iSeries (and we know there’s some of you out there!), please be aware that extended support is not available from IBM. Some of you may be in the position where you still need your iSeries server for a while longer but for whatever reason, you’re not in a position to upgrade your OS beyond V5R3.  If you find yourself in this position but would still like support for your OS… we can help.

Holding onto unique: 5 ways you can deliver standout IT in a cloud world

10 Nov 2014

For almost as long as we can remember (and we’ve been doing IT for, well, a long time), IT managers have been told their organisation can reach the holy grail of competitive advantage, if only...

IT Manager's Spookiest Nightmares - Read it if you Dare!

28 Oct 2014

It’s the scariest night of the year, and this Halloween, people around the world are dressing up as fearful creatures: witches, ghosts, zombies and vampires. For IT managers, though, there are...

Two Factor Authentication, Mi-Token

15 Oct 2014

A customer recently came to us with a need to provide secure remote access for their staff and contract vendors. They were looking for a solution that was highly secure and easy to manage. It also needed to be robust and simple to implement.

The key drivers for technology refresh are

15 Oct 2014

There are a number of reasons that drive technology refreshes. We’ve summarised some of the key ones as follows… Out-of-support technology As organisations continue to use dated technology, they often land in situations where

A New Lease of IT

10 Oct 2014

Unless you have a magic wand (in which case, we’d like to know where you bought it), chances are that knowing what technology your business needs is only part of the battle. With a mass of competing requests, finding the large up-front funding for infrastructure can be as big a challenge as planning its installation. Of course, there are some

Virtualisation - It's Not Just For Servers Anymore

8 Oct 2014

Virtualisation is a tried and true, mature technology used in almost all server environments today, giving substantial benefits in terms of increasing server utilisation, improving workload flexibility, and saving money –on rack space, power, cooling, and the server equipment itself. However, a virtualised datacentre is only as strong as its weakest link. While the computing components of the infrastructure are now easily optimised for virtualisation, it simply cannot be leveraged well if the network infrastructure is stuck in a legacy model of operation.

Defining Availability for the Modern Data Centre

8 Oct 2014

New Veeam Availability Suite v8 - In today’s interconnected and global business environment, customers, partners, suppliers and employees expect access to information and applications at any time and from any device, with no tolerance for downtime or data loss. IT organisations must therefore make data and applications available to all stakeholders every minute of every day.

Security - Internal and External Vulnerability Assessment Testing

26 Sep 2014

Recently a long standing valued customer of approached us seeking assistance with addressing the requirements of a security audit. Specifically this client was looking to be able to provide a report to their board regarding their network security and potential vulnerabilities. The customer’s immediate need was to identify and address any potential external vulnerabilities of their organisation.

LenovoEMC Network Attached Storage

25 Sep 2014

Powered by enterprise-class LenovoEMC technology, these compact desktop and rack mounted ultra-fast, server-class storage solutions are built for advanced data protection and cloud convenient content sharing.

IBM's V7000 Generation 2 has the ability to cluster into Petabyte range, yes Petabyte!

22 Sep 2014

By increasing performance and connectivity, integrated compression acceleration, and additional scalability IBM has further extended the Storwize V7000 range. Compared with the first generation of IBM Storwize V7000 models, the new generation is much more powerful and scalable.

The 5 things in IT that never change (nor should they)

16 Sep 2014

Since Computer Merchants was established in 1979 (the year of the Walkman and VisiCalc, the first computer spreadsheet), our experts have come to grips with the ever-accelerating rate of change in our customers’ data centres. While we may be very glad that today’s storage devices don’t occupy entire rooms and our smartphones weigh less than a brick, there are a few things that remain reassuringly constant.

On premise - Pay as you go

15 Sep 2014

One of the enticing benefits of a cloud solution is that it is usually a pay as you go offering. For businesses this means no upfront capital expenditure and a known fixed expense that they can easily budget for. The downside is that to enjoy these financial benefits businesses must be prepared to remove their data from within their own premises and put it in the care of a third party, the cloud provider.

Five Easy Ways to Green Your IT (And They Won't Hurt Your Budget)

12 Sep 2014

It doesn’t seem long since environmental issues were very much a niche affair, with individuals involved perceived to be, shall we say, eccentric. We like to think the reality is a little different: Computer Merchants has been promoting some very environmentally sound practices for decades – no tree hugging required.

IBM System x and Lenovo Planned Acquisition

8 Sep 2014

You’ve probably heard that IBM® and Lenovo have entered into a definitive agreement where Lenovo plans to acquire the IBM System x® server business. Both IBM and Lenovo are dedicated to a larger vision for x86 systems.

Which Option is best for my Business

26 Aug 2014

If you are not familiar with Microsoft Licensing then this can be quite confusing. There are a number of options available, but how do you work out what the best option is for your business. This can be narrowed down by asking some simple questions to work out which is the better fit for you.

Four Things You'll Gain From a Software Defined Datacentre – and One Thing You'll Lose

12 Jun 2014

Unless you’ve been living in a cave, you’ve probably heard the words software defined data centre (SDDC) bandied around by technology vendors recently. Judging by discussions we’ve had, this trend is set to build momentum thanks to some seriously attractive outcomes for those seeking more bang for their IT buck. And after all, who isn’t?

Ageing, Unsupported and Slow

1 Jun 2014

A customer we have been working closely with over the last few years realised they had some challenges that needed to be addressed and asked Computer Merchants for help. Apart from ageing servers, they also had software

Find OPEX savings by updating server infrastructure

1 Jun 2014

Are you struggling to create a compelling business case to upgrade server infrastructure? Many of us have servers and blades aged three years or more. Existing three year warranties are expiring but the cost of ongoing maintenance and support

IBM Launches Power 8

1 Jun 2014

At the end of April, IBM formally announced its new processor architecture, Power8. Along with this announcement a range of ‘scale out’ or ‘S-Class’ servers system were also released to market. These new

Missed IBM's Big Gig Last Week? Get the Inside Scoop!

24 May 2014

Sometimes life’s successes are all about being in the right place at the right time. Fortunately this is not one of them. IBM’s BusinessConnect and SolutionsConnect events in Sydney offered all you need to know about cloud, storage, consolidation, optimisation… and a bit more besides. If you missed it, fear not: the Frequently Asked (Cloud)

The IBM Mainframe – Making the Extraordinary Possible

1 Apr 2014

April 7th 2014 will mark the 50th anniversary of the release of the IBM Mainframe Computer. When IBM unveiled the System/360 line of Mainframe computers, it was one of the most transformational products 

Cash or Credit for Hardware Purchases?

31 Mar 2014

This is the question Aussie business owners should be asking when thinking about their next IT purchase Interest rates in Australia are at a historical low and are looking to stay that way for the next 12 months as the RBA continues to exert downward pressure on the AUD against all other currencies. (RBA Cash

The Growth of Mobility & IBM’s Worklight on System z

31 Mar 2014

Mobility Growth Over the last 5 years Mobile technology has transformed the way we work, shop and socialize. This trend is only growing. In fact, it has been said that Mobile is now the first point of contact between both individuals and organizations. Mobile users on average check their devices 30 times per hour and...

Refresh, Virtualise, Upgrade and Replicate

31 Mar 2014

The problem One of our long term customers (of 20+ years) came to us with a requirement to replace their IBM BladeCenter and IBM storage which was hosted at a third party data centre. They also had aging branch servers and were running Microsoft Windows 2003 licensing and a small amount of virtualisation with ESXi.

Firmware Update Tips to Reduce your Need for Service Calls

31 Mar 2014

Did you know that not having the latest firmware is one of the most common causes of calls needing to be logged with IBM! 60% of all service calls are closed by RTS (Remote Technical Services) remotely and a large portion of these are resolved quickly by firmware updates. Avoid experiencing these “problems” by ensuring

IBM Asset Recovery Solutions

5 Mar 2014

Disposing of obsolete IT assets can be a real challenge for many organisations. Every time you upgrade IT equipment, you want to minimise cost, maximise value recovery and ensure that disposal methods comply with relevant environmental

Cisco Catalyst 3650 Series Switches

5 Mar 2014

Cisco have recently released a new series in the 3xxx range; the Catalyst 3650. These switches, like the 3560’s are enterprise-class, stackable and also provide the foundation for wired and wireless convergence on a single platform.

Technology Refresh - A new way to drive efficiency and cost savings

1 Mar 2014

CIOs and IT managers are being challenged to increase the business value of their company's existing investment in IT. One of the most effective ways to assist in addressing these challenges is to optimise the IT hardware refresh policy. A well-designed IT hardware refresh policy delivers a wide range of operational and financial benefits.

IBM System Storage: Flash Systems

5 Dec 2013
Are your business critical applications still in need of improved response times but your company is already running more than sufficient systems in terms of processing power and memory? If...

VMware vSphere 5.5 is available

4 Dec 2013
Did you know that VMware have recently released vSphere 5.5 into the wild? VMware vSphere is the flagship virtualisation platform for the x86 platform. vSphere 5.5 introduces new features and...

Introducing the new Oracle ZS3

3 Dec 2013
Oracle has just announced the latest version of what they once called the Oracle Sun ZFS Storage Appliance. The new name to replace that mouthful is “Oracle ZS3”. As the storage world...

The Benefit of Computer Merchants looking after your Maintenance Agreements

1 Dec 2013
For a lot of customers this is the time of year that maintenance agreements need to be reviewed…. along with all the other work that the new financial year brings. Existing maintenance...

Toshiba TCxWave - Giving Point-of-Sales a Sense of Pride

1 Dec 2013
TCxWave by Toshiba delivers a unique and engaging experience for associates and customers that puts it in a class of its own. Fully functional as a point-of-sale, kiosk, or self-service unit, the...

A Cloudy Future for IBM i Disaster Recovery

1 Dec 2013
How Computer Merchants and Maxava can save your business A few weeks back, I had a major disaster with my iPhone. I had been out cycling with the phone in my pocket. When I got home, I forgot it was...

Want an IBM Pureflex without having to buy one?

1 Dec 2013
Here at Computer Merchants we have always been committed to using the technologies we sell because it means we have firsthand experience in dealing with the issues our customers face. The latest...

New IBM PureFlex = Win, Win, Win

10 Sep 2013
One of our customers recently purchased an IBM PureFlex. Thanks to this purchase they now enjoy a number of benefits worth telling you about. The client had an ageing infrastructure and the lease...

Automated Backup Migration

6 Sep 2013
The ever increasing demands on data backup and recovery infrastructures are enormous. The hardware and software advances certainly make the infrastructure improvements necessary – but how do...

Lenovo ThinkPad X1 Carbon

3 Sep 2013
The ThinkPad is now 20 years old, over those years there have been continuous, reliable improvements with every model, while still keeping a minimalistic approach to design. However, it’s hard...

Infrastructure as a Service

2 Sep 2013
Recently, a customer of ours had a deadline that was coming toward them very quickly and he needed to find a solution. For years they had had been in a hosted IT environment and had decided to bring...

M is out, T is in; the new Oracle SPARC T5 Series

1 Sep 2013
Following the end of life of Oracle’s M3000 SPARC Enterprise M-Series server, the M4000 and M5000 have gone end of life and no longer available as of July 1 this year. This also includes...

IBM Storage, Then and Now

18 Jun 2013

Paving The Way One of the most notable advances in technology is seen by everybody around the world every day, yet given it can be sourced so cheap and easily, one rarely stops to think about the...

IBM Launches Power 7+

1 Dec 2012

On October the 3rd IBM announced the 7+ generation of its POWER processors. Like previously the rollout was not across the entire existing Power 7 range but only at the top end, minus the Power 795 which IBM say that customers have not asked for more power on. For most of us, who run the systems with not so much grunt, IBM has said that they will continue the new processor rollout across the range in 2013.

System Monitoring

1 Dec 2012

IBM Power Systems are usually running mission critical applications. While IBM Power Systems are a very reliable platform it pays to have preventative measures in place and system monitoring is one such measure. When you do the sums on the cost of an outage to your business on a per hour basis you will find that system monitoring can very quickly pay for itself.

IBM System i Operating System - V7R1 Highlights

30 Nov 2012

We understand that most businesses want end-to-end IT solutions that solve a business need. A complete solution may include new hardware, installation and set-up, migration, software loads, systems development and much more. Computer Merchants services team can provide this complete solution; there is rarely a job too specialised or a location too remote where we cannot help you.

ZyXEL - Enterprise Class Networking Solutions at an Affordable Price

1 Jun 2012
ZyXEL is the world’s leading provider of internet solutions for service providers, as well as business and home users. ZyXEL offer Business Networking Solutions designed specifically to meet...

Have your cake and eat it too

1 Jun 2012
IT departments are under pressure more than ever to find a way to make their company’s employees more productive and make access to information quicker to be cutting edge in the market place....

Monitor and secure your datacentre with APC

1 Jun 2012
There are many risks and points of failure in any IT environment. With the use of APC Netbotz you have the ability to provide environmental monitoring inside the most critical area of a...

IBM Hardware & Software Maintenance

1 Jun 2012
* How confident are you, that all your hardware is covered for support? * Have you got multiple agreements with different start dates and wish you could have them consolidated into one? *...

Taking control of your cyber safety

1 Jun 2012
The ultimate cyber safety solution for business - in and out of the organisation's network The Netbox from Netbox Blue has been designed specifically to provide businesses and government...

Reduce Op-Ex + Improve Performance = On A Winner With Power 7

1 Jun 2012
If you’re interested in reducing your server related operating expenses and improving performance the following illustrates what one of our customers achieved when they replaced their IBM Power...

Services wherever you are

1 Jun 2012
We understand that most businesses want end to end IT solutions that solve a business need. A complete solution may include new hardware, installation and set-up, migration, software loads and much...

“Have you tried turning it off and on again?”

1 Jun 2012
The classic IT helpdesk quote that for years made so many of us feel dumb when computers haven’t been behaving, and then like magic (or some mysterious connection between IT technician and PC)...

Dear Margaret

1 Jun 2012
Dear Margaret, Have you ever had one of those days that you feel like every step that you take forward you seem to go backward two? I had one yesterday. I had a list of “to do’s”...

Great IBM Alternative to New

1 Mar 2012
Computer Merchants has been a supplier of pre-owned hardware for over 30 years. We have supplied to many customers just like you in situations where new hardware will not fit your needs. One example,...

Samsung Series 7 Slate PC

1 Mar 2012
The Samsung Series 7 Slate fills the gap between wimpy Windows tablets and clunky convertible laptops, providing a powerful processing and portable solution. Over the last 12 months multiple...

HP Renew Program

1 Mar 2012
Customers looking to extend the life of their existing HP infrastructure or those looking to reduce their acquisition costs without taking risks, take note! The HP Renew Program offers...

Storage Pain?

1 Mar 2012
Recently one of our Account Managers spent 3 days down in Sydney attending an IBM conference on the Tivoli software suite focusing on Storage and Automation. He found the storage talks very...

Dear Margaret

1 Mar 2012
Dear Margaret, Apparently cycling is the new golf. I’ve been out hitting the tarmac with just a thin bit of rubber between me and the road. Laying one continuous line along the many miles...

Take Your Current LTO Tape To New Levels

1 Mar 2012
It has now already been two years since the announcement of the fifth LTO tape generation’s technology and two years on the market once Q2 reaches us. The first generation of Linear Tape-Open,...

IBM Mainframe: Bake. Chill. Serve.

1 Mar 2012
It is no secret that the IBM ‘mainframe’ has a long and enviable history within the computer industry. What may be less well known is that far from dying out as some had predicted, the...

IBM Tivoli Endpoint Manager

1 Mar 2012
There are three New Year’s resolutions that every IT department strives to achieve when the clock ticks over. Reduce cost, reduce risk and improve service. The good news is all three can be...

Buy a new server or renew your maintenance?

1 Mar 2012
As your mid-range servers get older and maintenance renewal dates loom closer, you are faced with a decision. Should you renew the maintenance or should you replace or consolidate your servers? ...

Power7 and the 'No Brainer' TCO Comparison

1 Mar 2012

One of our more ‘experienced’ managers was regaling us with a time when AS400 servers were a million dollars each and required a wall removed from the customer’s computer room just to deliver them. These days the stories are a little more believable with IBM Power boxes filling only 4U of rack space and as you can see below, available for a much more palatable price.

Being prepared when making service calls will ensure you receive an efficient and faster response?

23 May 2011

The first step is to determine the severity of your issue:

Severity 1 – Critical business impact, or system down. This condition requires an immediate solution.

Severity 2 – Significant business impact, this indicates the program or machine is usable but is severely limited.

Severity 3 – Some business impact, this indicates the program or machine is usable with less significant features.

Severity 4 – Minimal business impact.

We can help you…. on both sides of the Tasman & Pacific Islands

23 May 2011

Computer Merchants are in the unique position in that we can supply equipment in Australia, New Zealand as well as the Pacific Islands.

If you are based in Australia and need our services or equipment for your New Zealand or Pacific Islands business operation or you are based in New Zealand or Pacific Islands and need equipment for Australia, we can help.

Disaster Recovery vs Business Continuity

26 Mar 2011

After the recent natural disasters which swept the country, the spotlight has been put back on Disaster Recovery and Business Continuity Planning. With organisations taking a closer look at business continuity, what does a solid, successful plan look like?

First, we must clarify the difference between “business continuity” and “disaster recovery” as the terms are often used interchangeably. There are distinct differences between the two. Business continuity focuses on keeping everyday operations running with minimal interruptions, while disaster recovery focuses on measures to restore operations after an interruption occurs. 

IBM Global Financing

23 Mar 2011

Are you concerned about the high cost of acquiring the IT you need, and whether you can even afford it?

Effective IT is key to achieving business objectives. But you have to provide effective IT — efficient, reliable and flexible — in ways that maximise your existing investments and work within the tight limitations of your budget. How do you reach that goal?