The demand for Office 365 is growing. With over 3 million new users a month and 180 million users worldwide as of April 2019, many businesses are seeing the value of cloud-based applications and subscription-based licensing.

While there’s no doubt that using cloud-based SaaS (Software as a Service) is easy and can offer several advantages over the traditional software consumption model, the increased flexibility of cloud-based licensing and the availability of shared cloud storage create a new set of challenges when it comes to data management.

SaaS vendors focus primarily on protecting their own infrastructure to meet their contractual SLAs, but that protection doesn’t extend to customer data created and stored on those platforms. In fact, most SaaS licensing includes a clause that specifies data protection is the responsibility of the customer, not the SaaS vendor.

This poses the potentially million-dollar question: ‘What should you be doing to protect and control your Office 365 data?’

While Office 365’s SharePoint and OneDrive storage offers tools for data archiving and setting up workflows, this is not a replacement for an Office 365 backup where all data is independent of the cloud platform itself and managed based on a set of tools that offer more granular recovery, security and governance.

Maintaining an Office 365 backup can address many of the key requirements for data protection and security and can also serve as a reference dataset that can be analysed to satisfy compliance-based rules that expect companies to be able to locate, disclose and provide verifiable deletion of any data containing personally identifiable information on demand.

The challenge for IT organizations is to understand the vulnerabilities associated with data residing on SaaS platforms, and ensure they have the proper solutions in place to ensure protection, control and accessibility. These are some of the key actions to take when considering protection of Office 365 data.

  • Know that Microsoft provides infrastructure resiliency and application availability within Office 365, but you are the data owner. You are responsible for the protection of your own business data, and you should define data protection based on the specific needs of your business.
  • Research and consider acquiring a third-party data backup solution. It’s one of the best ways to cover your business from data loss vulnerabilities related to Office 365.
  • Engage stakeholders in your business (and within your IT department) to set and test data recovery SLAs. Test various data recovery scenarios within native SaaS platform tools and compare those with third-party backup products.

With Office 365, it’s your data — you control it — and it is your responsibility to protect it.

Veeam® Backup for Microsoft Office 365 eliminates the risk of losing access and control over your Office 365 data including Exchange Online, SharePoint Online, OneDrive for Business and Microsoft Teams – so that your data is always protected and accessible; which gives you the power to:

  • Protect your Office 365 data from accidental deletion, security threats and retention policy gaps
    • With Veeam, you can leverage advanced search capabilities and the flexible recovery and export options to perform eDiscovery on Office 365 mailboxes, emails, files or sites— just as easily as you would with a traditional on-premises data backup.
    • Backup Office 365 SharePoint, email, and files to any location and quickly restore individual Office 365 email, files and sites with industry-leading recovery flexibility
  • Quick search and granular recovery of individual objects residing in a protected copy of your Office 365 backup
  • Meet legal and compliance requirements with efficient eDiscovery of Office 365 items
    • Enables protection of larger Office 365 deployments with a single installation, including automated scale-out of the repository to eliminate issues with maximum file size limits
  • Empowers service providers to deliver Office 365 backup services
  • Minimizes overhead, improves recovery time and reduces costs with comprehensive automation via PowerShell and RESTful API support for all functionality, as well as self-service restore for service providers’ customers

If you’d like to hear more about how Veeam can enable your business and help you protect your data, or you’d like a solution to any issue you’re having with cloud based SaaS, get in touch with Computer Merchants on 1800 777 111 or Click here!

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