Category: Services

Refurbished infrastructure is available from all the major vendors such as IBM, Sun/Oracle, HP, Cisco, HDS and EMC

Many companies have been successfully using legacy ERP systems to support their business operations in manufacturing, wholesale and distribution. Most of these systems have been in place for many years, despite changes in vendor ownership. Although the ERP transactions continue to support the business, many companies have been assessing the shortfalls of their systems versus [...]

Renewing your Software Subscription and Support (may also be referred to as Software Maintenance) is one of the most cost-effective ways to protect your software investment. It saves you time, it saves you money, and it ensures your uninterrupted access to vital technical support and product upgrades – features that can make a real difference [...]

System protection has historically focused on securing the infrastructure Technology has dominated the discussion. Now, for many enterprises, the security emphasis has shifted towards protecting data and the flow of information. This requires a shift in thinking We’re not simply protecting the infrastructure, but rather the value that runs through that infrastructure. We’re not blocking [...]

Did you know that Computer Merchants is a Tivoli Storage Manager (TSM) partner with Sales and Technical certification? What does this mean for our customers – you? It means you get the right advice from Computer Merchants about how you can better manage your system backups and restores. How you can streamline your backup procedures [...]

Netbox Blue allows businesses to protect their network from external and internal threats This includes eradicating spam and blocking potential viruses. Your staff will be happier – no longer will they receive numerous emails from unwanted sources. Netbox Blue virtualises hardware which leads to a reduction in costs. Visit ThinkInsideTheNetbox to learn more about Netbox [...]

Instant recovery – any time you need it In business, time is a precious commodity, and there seems to be less and less available, as we’re tasked to fit more and more into it. That’s why, when it comes to protecting and recovering your all important data, losing either time or information assets is simply [...]

Although hardware is a big part of our portfolio, for some time now we have been working towards being a one-stop shop for our customers by expanding our services portfolio. Some of the services we provide that you may not be aware of are: Consultancy on solutions upgrades and consolidations Relocations of data centres with [...]

Whenever we mention Tivoli Software to many of our customers, they immediately think of TSM – Tivoli Storage Manager. It’s a product that is well respected for its features and its ability to manage complex backup and restore environments. But Tivoli is so much more than just management of storage. Tivoli is a suite of [...]

Up to 50 users Integrated voicemail Automated attendant Basic call centre capability Music on hold Optional wireless access System management Cisco Unified Communications 500 Series for Small Business and the Cisco Catalyst Express 520 are integral parts of the Cisco Smart Business Communications System, a complete system of voice, data, video, and wireless networking products [...]

Netbox Blue allows businesses to protect their network from external and internal threats This includes eradicating spam and blocking potential viruses. Your staff will be happier - no longer will they receive numerous emails from unwanted sources. Netbox Blue virtualises hardware which leads to a reduction in costs. Visit ThinkInsideTheNetbox to learn more about Netbox Blue and [...]

Server Consolidation is the hottest topic in the IT world at this point in time Many businesses are taking the opportunity to reduce costs through consolidating multiple servers into fewer, more powerful systems with server virtualisation, or creating multiple virtual servers on a single physical server. By streamlining the management of your computing environment and [...]

Server Optimization and Integration Services can help you create a cost-effective, scalable, flexible and resilient server infrastructure. This will allow you to support business applications using industry-leading practices based on IBM experience and intellectual capital. These services can help you: Secure a future-state server environment Provide a more flexible and responsive IT infrastructure Improve operational efficiencies and [...]

What’s all this talk of migrating all your Intel servers into one making less zeroes on your monthly power bill and no more chaotic computer rooms with servers and cabling for you to get lost in? Virtualise this, virtualise that! The term has been passed around like a hot potato and many of you may [...]

Since the relaunch of our web site in December 2007, we’ve been slowly adding our older newsletters. This month, we added our newsletter from July 2006. Even though these articles are 2 years old, there is still quite a lot of information that is just as relevant as ever. Highlights of July 2006 15 Point [...]

Does your organization struggle to pull meaningful management information from a range of operational systems? Are you swamped by too many spreadsheets? Do you have too many management reports and not enough insight? Is it a complex, difficult process to obtain critical information from multiple departments and systems within your organization? Is it hard for [...]

As a top IBM hardware supplier, we have added to our already strong internal systems to manage and maintain customer hardware maintenance. Many of you have commented on how simple we make the whole process. Some points to note are: We provide reminders 2-3 months out from your maintenance renewal This allows time for you [...]

Many of us who have been around a while will know that partitions in an IT environment are nothing new, particularly in a mainframe environment. However in the past few years the concept of Logical Partitioning has made a resurgence. The benefits to users are many, including: Reduces floor area, reducing real estate usage Ability [...]

Cables – what’s in the box? Having the right cables shipped with your order is an obsession for us. I think we’d all agree it’s the difference between a hassle free customer experience and a headache. That’s why at Computer Merchants, it’s a point of pride that we guarantee your product arrives with the correct [...]

As you know, many organisations have legacy software systems which have run their business successfully for years. They have a large investment in the software, and it would be difficult and costly to replace. But at Computer Merchants, we work with a great team at a company called ComActivity. These guys can upgrade your legacy [...]

Yes, you know we rent, sell, buy and lease new and used IBM, Sun, HP, Cisco and other hardware. But we’re also able to help with your Software Technical Support and Programming. Computer Merchants have experienced staff available to help you -  not only with your iSeries modifications and enhancements –  but also in other parts [...]

June 2006 saw the arrival of Alex Martens, who joined the Customer Service Team in the role of Software Support. Alex comes to us with experience in programming in the RPG language and operations on IBM iSeries machines, having worked for another IBM business partner in Brisbane, and software houses in Sydney, Brisbane and Europe. [...]

Just like we keep up to date with the maintenance of our home with items like insurance and rates etc, it’s also important to remember to do the same with your IT infrastructure. Here’s a short checklist you might want to go through to check that you’ve got your house in order. Software Is your [...]