Customer Satisfaction Survey

You might be wondering how filling in our Customer Satisfaction Survey will benefit you now and in the long run.

Well, these surveys are a great way to tell us how you really feel about the way Computer Merchants operates. This ensures we provide, and continue to meet and exceed your expectations.

What happens to the surveys?

Your surveys are photocopied, with one copy going to the sales person you deal with and the other to our Management Team. This way your feedback is heard by all of us. This is your voice. It’s your way to communicate with us about your entire buying experience. It’s your opportunity to let us know exactly what you want.

If there’s an area that we need to improve then we’d definitely like to know. Or if you’re really happy with a particular aspect of your purchase experience we’d love to hear about that too!

When do I get my Customer Satisfaction Survey?

We send our surveys to you by fax once we’ve checked that you’ve received the goods you ordered.

Please take the time to fill it out and let us know about your experience. We are always interested to learn how we can improve on our processes so that you will keep coming back to us for all of your needs! Or call us on 1800 777 111.