Hello, It’s Computer Merchants Calling…

Wasn’t it a great catwalk model that was once quoted as saying “I don’t get out of bed for less than $10,000″. It sometimes seems as if this is the case for many IT companies who will bend over backwards if it looks as if a big deal is on the table, but at other times won’t give you the time of day.

At Computer Merchants, our focus is on you, our customer

So we will keep in touch with you to see how things are going, whether or not you are looking for anything at the time.

You might be surprised at how often we call on our customers to find that they were just thinking about some additional disk space, or some extra memory or maybe even a minor problem for which they had a done a temporary work around.

In most cases, these small items can be quickly dealt with, with minimal inconvenience and often little expense.

Success Story (in the making)

One customer sent us an email a week ago asking how much a disk carrier would cost. We found out that they were doing a test with some disk to disk backups and needed to prove that it would work.

In this situation, rather than go through a complicated procurement process (often several days) for a very low value item, we arranged for a loan of a disk carrier we had available and had it delivered to him overnight.

If it succeeds – we’ll get a PO from the customer. If it fails – he will simply return the item and move on to an alternative solution.

So whether it’s a $75 disk carrier or a $1M server, Computer Merchants will bend over backwards to make sure that you are happy with the end result!