“Delivering great personalized service since 1979, our people, values and systems guarantee you are happy with the end result.”
Our Mission Statement was developed by our current Managing Director, David McDade who has always believed that our people come first.
With this in mind, it is with much sadness that we are about to see one of our most valued people retire. Yes, David McDade has decided that it’s time to improve his golf handicap and practice his forehand skills at the local tennis club.
A good business does not become a good business by accident
It starts with great people and to that extent we take off our hat to David. David always believed in his people who collectively managed to turn Computer Merchants into a business that continues to go from strength to strength.
Today Computer Merchants is one of IBM’s most successful Business Partners
Computer Merchants began trading used IBM hardware in 1979. David began working as a sales representative for Computer Merchants back in late 1984 when the company was only 5 years old and moved on to Managing Director in 1992.
Back then, we pretty much only dealt in IBM equipment. These days, with David at the helm, our strengths are across all the IBM products ranges (IBM System i, IBM System p, IBM System z, IBM System x, IBM Storage and IBM Software) as well as Sun Microsystems, Cisco, HP, Lenovo and High Availability Solutions.
Computer Merchants became David’s family away from home
He was instrumental in setting up systems and procedures that form the basis of our business today.
One area where David demonstrated his care for our staff was when he moved our achiever’s trip from being a sales target to a Nett profit target. This meant that all staff shared in the success of Computer Merchants.
David’s way of saying thank you is to share a fun time away with everyone’s family at a resort where we can all get together and enjoy ourselves. Last year’s trip included about 60 people all up for a weekend away at Twin Waters resort on the Sunshine Coast in Queensland. This is a tradition that is sure to continue.
It’s The People
At Computer Merchants, under David’s guidance, we acknowledge that it’s all the people in the business who contribute to the success of it. WHY? Because to David, he understood that it’s not just a sales representative who managed to make a sale that makes us successful, it’s the combination of every person involved in our business:
- the logistics staff that coordinated the pickup or delivery,
- the warehouse staff who packed & shipped the goods,
- the accounts staff who organize invoicing and
- the production staff who performed the engineering.
It truly is shared success
In addition to our Christmas parties for our customers, David introduced our “Suppliers Christmas Party”. David realized that our suppliers were just as important as our customers and each year we invite everyone from our vendors to our insurance agents and office cleaners, essentially anyone who’s contributed to the success of our organization.
David has always been proud and passionate about Computer Merchants. Today, we still trade with many of the same customers that David began dealing with some twenty something years ago. It’s been quite humbling to hear many past customers, suppliers and staff who have heard of David’s retirement tell us they want to be part of any celebration we have for him.
One senior IBM manager best put it by saying,
“you’d probably fill the whole of the Brisbane Convention Centre when you farewell David”
The Computer Merchants Family
David, it never mattered how busy you were, you have always taken the time to help each of us grow and develop. You’ve always taken a genuine interest in every single person along the way. You have shown us that we are an important part of the Computer Merchants family.
Of course David wouldn’t have been able to achieve any of his remarkable accomplishments without the ongoing love, support and commitment from his beautiful wife Majella and his two boys Michael and Jonathan. We know Majella is excited at the prospect of having her husband on hand to get that long list of jobs done! The boys will be glad to spend more time with Dad as well.
David, on behalf of all of us we sincerely wish you all the very best in your retirement. You have worked long and hard to make Computer Merchants the success story it is today. Based on your framework, we can only go from strength to strength.
Everyone here thanks you for your guidance and friendship. Enjoy the fishing, tennis and golf – you truly deserve it.