Tag: shipping

One of our valued customers needed our assistance They needed to ship an iSeries 520 server from their South African office to their office in Sydney, so they engaged our expertise to arrange this. Computer Merchants were very happy to oblige since we ship equipment all over the world on a day to day basis. [...]

Who do I go to for sourcing hardware in the USA? We are opening a store over there for the first time and it’s a big country, who can I trust? This was the question posed to us at Computer Merchants by a customer looking for a hardware supplier abroad. The answer? Computer Merchants of [...]

Hello from the Computer Merchants Logistics Team! As you will read in the Tech Section of this month’s newsletter, it was our responsibility to organise the shipping of the System i570 to Bank of South Pacific in PNG. Our responsibilities included working closely with production and our on-site engineer Richard to track the progress of [...]

Many of us who have been around a while will know that partitions in an IT environment are nothing new, particularly in a mainframe environment. However in the past few years the concept of Logical Partitioning has made a resurgence. The benefits to users are many, including: Reduces floor area, reducing real estate usage Ability [...]

Success Story Our engineer Richard recently had the pleasure of travelling to Papua New Guinea to work with the great people from Bank South Pacific at their Port Moresby office. Richard was responsible for the installation and set-up of their new i570 Power 6+ System i, with 2 Frames, 5 LPARs and over 5 TB [...]

Here in the production department of Computer Merchants, the condition of products being distributed to you is of the utmost importance to us. In fact, we guarantee our goods get to you safely, efficiently and on time. We are about to trial “Instapak Quick RT Packaging“, made by Sealed Air, which employs recyclable, cushioned material [...]

Did you know that Computer Merchants can courier equipment anywhere in the world? All Computer Merchants customer service staff are highly skilled and experienced in the procedures and paperwork involved in shipping goods overseas. This means that Computer Merchants is a “one stop shop” and you don’t need to worry about liaising with freight companies [...]

We thought we might tell you a little about today’s Customer Service Team… Kylie Kylie Mills joined our Customer Service team six and a half years ago as our receptionist. After moving from Reception, Kylie took on the Logistics role before moving up to her current role as Accounts. This means Kylie is a backup [...]

ACROSS  3 We always guarantee the equipment we supply will be eligible for _______.  5 Your Premium Supplier of IBM, Sun, HP and Cisco Hardware (2).  9 Who presented Computer Merchants with the System i Partner of the Year Award for 2005? 10 If Equipment weight is over 100kg, we always build a crate for [...]

It was Wednesday morning and a customer in Fiji urgently needed a part that had to be installed that weekend. The part they needed was in our stock but when we checked all of our regular channels, no freight company could guarantee delivery to Fiji by Friday. Success Story About 6 years ago, we used [...]

Computer Merchants are always thinking of, and discovering, new and better ways to package and ship our products The way we pack our products is vital to us, to make certain that your equipment arrives to you in the best condition. We understand that lost or broken equipment can lead to costly downtime for you. [...]

I just received my USED machine - who will unpack it? Over the years, Computer Merchants have worked closely with freight company Hi-Tech Express to ensure that your equipment is handled with the highest care. If you’ve received a machine from us lately, you may have noticed we are using a new kind of carton called a [...]

You might wonder what a telescopic box is and why it would be of any interest to you. Let us tell you! As you would know it is essential that all equipment is packed well. Poor packing can lead to your equipment being damaged and that can be a nuisance in terms of the extra [...]

Cargo Management Re-engineering Delays Through Customs Many of us have read or heard about the delays Customs have been experiencing lately. There have been numerous media reports on a new clearing process called Cargo Management Re-Engineering (CMR). CMR has been running for the past couple of months, and promises to be a much more streamlined method [...]

Samuels Courier Services (SCS) has been a success because SCS really cares about the service they provide. As it is a small operation, parcels are not passed on from one vehicle to another before eventually arriving at their destinations. In this way SCS are able to provide express services that really are express – delivered [...]