Managing an IT environment is complex, but Computer Merchants has developed some tools to make it a little bit easier. Our CMLive platform gives you access to all sorts of handy information, from maintenance agreements to support status, and from past purchases to logistics. You can get a transparent view from any device with a browser and internet access.

Of course, there are times when nothing beats the human touch. Computer Merchants’ legendary project administration team is still there to help you with every step of your project, just as we always have been. CM Live is designed to compliment this by giving you a convenient way to access information, whenever and wherever you want to. CM Live is complimentary for our valued customers.

CMLive is complimentary – just ask for a demo, or sign up today.

CMView

See your system health with CMView

We believe in proactive support, to prevent issues developing before they become problems. CMView gives a consolidated view of what is happening on your systems, monitored by our customer support team, so that we can alert you when attention is needed.

In CMView, you can quickly view all tickets related to your system, at a glance. With a click, you can see the activity associated with each ticket, including our engineers’ notes and feedback. Wherever and whenever you want a quick view of your system health, CMView makes it easy.

CMCare

IT is easier with CMCare

Managing IT is probably one of the busiest and most complex roles in any business. Amidst the continual challenges, keeping track of assets, renewal dates and contracts can be one admin task too many – but missing important information can be costly. That’s why we developed CMCare: Contracts, Assets, Renewals and Entitlements.

In CMCare, you can see information about your assets, track contracts for anything from IT equipment to fleet cars, get reminders when maintenance contracts are due to expire, and easily demonstrate compliance with government or industry standards. Even tax office audits become less stressful when all information is accurately available in a single place!

CMPlus

Your purchases at a glance with CMPlus

If you’re a busy technology specialist, chasing technology providers for information is an unwelcome distraction from your business. We focus on reducing the administration burden for our customers. With CMPlus: Projects, Logistics, Updates & Service; you can have immediate, at-a-glance information about your purchases and all logistics.

You can check the status of your order in moments via CMPlus. Information such as expected delivery date, progress and even shipping consignment number is available. No matter what time you are working, you will have access to the latest information about your order.

CMLive is complimentary – just ask for a demo, or sign up today.

Contact the friendly Computer Merchants experts.