Working from Home (WFH)

Computer Merchants is here to support you and provide assistance.

In light of these unprecedented circumstances, 2020 has quickly become the year of remote working. Computer Merchants understands a lot of organisations will be implementing remote working from home policies for their staff, and we’re here to help.

Much like any model of work, working from home presents a number of unique challenges, including security risks. Beyond the protection of the company firewall lies a number of security threats that are working overtime at the moment to take advantage of the current environment.

In partnership with HP and Intel®, Computer Merchants can assist Australian businesses with services and support measures that keeps your staff and business critical data safe in the face of adversity. To learn more about how we can help you maintain business continuity, speak to our team of experts today.

The Security Risks

As much as we would like cyber criminals and hackers to take a break during these challenging times, that’s just not the case. In fact, they’re looking to capitalise on dispersed workforces through a number of avenues.

Phishing Emails

There have been reports of scammers sending emails that are seemingly offering information about testing clinics and support packages for the public. Although upon clicking the link the user has their personal information compromised.

Information Maps

Reports are highlighting that there are websites posing as information and tracker maps, however when a user is asked to enter some details these are quickly compromised for the purpose of information hoarding.

Text Messages

Text Messages are being sent out encouraging readers to follow a link for important information and updates. Just like the maps and phishing emails, they only exist to gather information for personal gain.

It’s imperative that you have the right endpoint device protection in place with visibility across the entire fleet. Our Device as a Service solution gives you this, as well as cost predictability and the right tools in the right hands.

Talk to a Computer Merchants security expert for assistance in protecting yourself against these threats.

Key WFH Considerations

Working from home is not the same as working in the office. On top of the security concerns it presents other unique challenges that need to be considered.


Everybody has their own likes and dislikes when it comes to technology. Having the right tools at home can be difficult to arrange in a short period of time, but to keep productivity high, it’s important your staff have the right tools for the job to execute as they would if they were in the office.


Many roles and tasks require a robust, high-bandwidth network connection to execute efficiently. But most homes don’t have the necessary infrastructure to deliver such a connection. It can be about making do with the best you’ve got, but there are solutions out there to improve home network connectivity.


The home is your worker’s sanctuary, it’s where they relax, enjoy family time and unwind from a long day at the office. But not anymore, it’s now the office as well. It’s important that staff have a space they can dedicate to work that is free of distractions and has the necessary furniture and lighting for them to work productively.


With the option to walk over to a colleague’s desk and ask a question no longer there, it’s imperative that staff have the right communication tools and software at their disposal to efficiently communicate with colleagues as though they were in the office. Collaboration and video conferencing tools are a strong means of providing this.

If you need assistance with any of these considerations, please don’t hesitate to reach out to our team.

The Technology

Finding the right device for working from home can be difficult, but in partnership with HP and Intel®, we can support you in finding the right device, and keep it up to date and secure.

HP Elite Dragonfly

Powered by Intel® Core™ i7 vPro® processor, the Elite Dragonfly is the perfect device for current circumstances. Leverage security features that create an always-on, always-acting, resilient defense. From the BIOS to the browser, above and below the OS, these constantly evolving solutions help protect your PC from the ever-evolving threats circulating during these challenging times.*

Talk to us today about finding the right device for your workforce.

Talk to Us

Whether you need assistance with implementing some work from home policies, are concerned about your business continuity strategy, or just aren’t quite sure and want to talk to someone, Computer Merchants is here to support you and provide assistance wherever needed.

You speak, we listen.

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